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Frequently asked questions

Booking, payment, pickup inside the airport, flight delays, luggage, cancellations, vehicles and coverage — answered straight.

How do I book?

Use the booking form on the home page with your flight and hotel details. We confirm your transfer by email with a folio and a fixed price.

How do I pay?

The price confirmed in your booking never changes, even if your flight is delayed. We work in MXN and also accept USD at the exchange rate of your booking day.

Where does the driver meet me?

Inside Huatulco Airport (HUX). As a private service we go in to pick you up: your driver waits with a name sign after baggage claim and walks you to the vehicle.

What happens if my flight is delayed?

We track your flight with the number you give us in the booking and adjust the pickup at no extra cost: your confirmed price does not change.

Is luggage included?

Yes, your luggage travels with you in the same vehicle. If you carry bulky items such as surfboards or golf bags, mention it in the booking notes so we assign the right vehicle.

Can I cancel or change my booking?

Yes: write to reservas@taxihuatulco.mx as soon as your plans change and we adjust or cancel your transfer. The earlier you tell us, the easier it is.

Which vehicles do you have?

Private sedan with fixed published rates (1–3 passengers), and Toyota Avanza, Suzuki Ertiga, premium Suburban and Toyota Hiace (up to 12 passengers) quoted per route. Every service is private, never shared.

Is the price per person or per vehicle?

Per vehicle. The fixed sedan rates in the price table cover the whole car for your group.

Which destinations do you cover?

From HUX: Bahías (La Crucecita, Santa Cruz, Tangolunda, Chahué), Conejos and Secrets, Puerto Ángel, Zipolite, San Agustinillo, Mazunte, Puerto Escondido and Oaxaca City, plus other destinations on request.

Is there Uber in Huatulco?

No: Uber and other ride apps do not operate regularly in Bahías de Huatulco. The reliable options are the airport taxi desk or a pre-booked private transfer like ours.

Still have a question? Contact us

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